The Alliance of Claims Assistance Professionals requires well-documented experience in the field. ACAP advocates have worked many years in medical offices, hospital billing departments, and insurance companies. Qualifying to provide professional CAP services goes beyond being passionate about healthcare or solving a medical bill problem for yourself, a family member, a friend or neighbor. Our members have proven expertise in medical billing and coding along with a deep understanding of the intricacies of health insurance policies. In addition to documented experience, we request 3 professional referrals. Meeting these prerequisites is a requirement for all membership applications.
The Alliance of Claims Assistance Professionals does not provide training for new members. It requires each member to fully understand CMS-1500, UB04, CPT, ICD-10, HCPCS, COB, MSP, and other health insurance related terminologies.
Our members are expected to adhere to the highest ethical standards in all aspects of their practice.